Cookie Policy

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1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.

2. How We Use Cookies

Pokies Lottos uses cookies for various purposes:

• Essential functionality and security
• Remembering your preferences and settings
• Analyzing website performance and usage
• Providing personalized content and advertisements
• Fraud prevention and security measures

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled:

Cookie Name	Purpose	Duration
session_id	Maintains your login session	Session
csrf_token	Security protection against attacks	Session
cookie_consent	Remembers your cookie preferences	1 year

3.2 Performance Cookies

These cookies help us understand how visitors interact with our website:

Cookie Name	Purpose	Duration
_ga	Google Analytics - tracks user behavior	2 years
_gid	Google Analytics - distinguishes users	24 hours
_gat	Google Analytics - throttles request rate	1 minute

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization:

Cookie Name	Purpose	Duration
user_preferences	Stores your website preferences	6 months
language	Remembers your language selection	1 year
theme	Remembers your display preferences	1 year

3.4 Marketing Cookies

These cookies are used to deliver relevant advertisements:

Cookie Name	Purpose	Duration
_fbp	Facebook Pixel - tracks conversions	3 months
ads_preferences	Stores advertising preferences	2 years

4. Third-Party Cookies

We may use third-party services that set their own cookies:

• Google Analytics: For website analytics and performance monitoring
• Payment Processors: For secure payment processing
• Social Media Platforms: For social sharing functionality
• Customer Support: For live chat and support services

5. Managing Your Cookie Preferences

You can control and manage cookies in several ways:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Cookies and site permissions

5.2 Our Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner where you can:

• Accept all cookies
• Manage your preferences by cookie category
• Reject non-essential cookies

6. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly:

• You may need to re-enter information repeatedly
• Some personalized features may not work
• Website performance may be affected
• You may see less relevant advertisements

7. Mobile Devices

Mobile devices may use different technologies similar to cookies:

• Mobile device identifiers
• App-specific tracking technologies
• Location-based services

You can manage these through your device settings.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending you a notification if required by law

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

• Email: privacy@pokieslottos.com
• Phone: 1800 POKIES (1800 765 437)
• Hours: Monday-Friday 9AM-6PM AEST

10. Regulatory Compliance

This Cookie Policy complies with applicable Australian privacy laws and regulations. Pokies Lottos is a licensed operator in Australia:

• License Number: 895111213
• ABN: 26891091780
• Regulatory Authority: Australian Communications and Media Authority